How do I hire a carpet & upholstery cleaner?

When to let a service handle the carpet cleaning.
It's a major investment in your home, but yet all you do is walk all over it. It's your carpet, and sometimes it needs professional TLC that your trusty vacuum cleaner just can't provide.

Find a professional by browsing this list of local carpet & upholstery cleaners. But before you embark on paying for a professional carpet cleaner, ask yourself the following questions:

  • When should I get my carpet cleaned?

    To keep your carpet in optimal condition, you should have it professionally cleaned every 12-18 months, assuming normal foot traffic.

    If soil or stains have already appeared on your carpet, a professional carpet cleaning probably isn't worth the $300 to $400 it costs. Talk to a cleaning service about how you can get difficult stains removed, separate from a standard yearly cleaning.

  • When can I do it myself?

    The answer to this question is entirely up to you. Professional-quality carpet cleaners and materials are easily available for rental, and using them is fairly simple.

    If you lack the time or level of attention to do the job right, consider hiring a professional. A good compromise is to alternate between doing it yourself and hiring a professional. This will save you money, but also will ensure that your carpet gets some professional care.

  • Are there certifications I should ask about?

    When you've narrowed your choices down to a few carpet cleaners, make sure that each carpet cleaner is licensed, insured and bonded so that both parties are protected in the event of any negligence or accidental damage.

    Some carpet cleaners carry a seal of approval from flooring companies and are members of larger organizations. In addition, many national carpet cleaning chains offer 24-hour hotlines for any problems that may occur after your cleaning.

  • Is hiring a professional carpet cleaner really worth it?

    Carpet cleaning is a process that takes time and effort. You'll need to move furniture and stay off the carpet for a period of time while it dries. However, carpets that are cleaned regularly are more likely to last longer and fight off the occasional stain than carpets that are only vacuumed.
So whether you do it yourself or hire a professional, your investment of money and time will pay off in the short term with a cleaner carpet and in the long term with a carpet that will last longer.

Make sure when you are researching companies you are considering that you inquire about the following items:
  • Do they offer free estimates?

  • Do they offer up-front pricing?

  • Are there any hidden costs?

  • Do they offer a guarantee for their work?

  • What is the entire range of products and services they offer?

  • Do they have a reputation for friendly customer service?

  • Do they apply environmentally- safe chemicals to the carpet?

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