StJohnCJ
TRUST RATING
Member since 5/31/2011
Reviews 2
Average Rating
Helpful Votes 0

Don Graff

Posted on: 2/29/2012

Honest, Reasonable, and Dependable Handyman

Don came to our home and investigated various issues we were experiencing from chimney leaks to attic insulation and more. He took the time to discuss everything in detail both on the phone prior and during his visit to our home. He even crawled through our entire attic and took pictures of hard to reach areas that the builder skimped on insulation. He even found a can light that was not rated to touch insulation (another builder issue). He provided a written estimate the next day and reviewed it in detail on the phone. We called him back a few months later and had him do some of the work in the estimate. He's very knowledgeable (I believe he's a home inspector and licensed electrician too), takes the time to explain everything and doesn't pressure you to do the work. He's a stand-up worker in a here today, gone tomorrow world.

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JC Auto Service

Posted on: 5/31/2011

Sorry to say...Lost their customer focus in 2012

This is a 3/2012 update to an original 5-star review I posted on 5/2011. I used to use JC Auto as it was a good alternative to the large national chains with reasonable prices and excellent customer service by Carlos. Lately, I had to switch shops as this place has no showed me for an appointment and gotten too busy to return customer calls. They appear to have lost two of their mechanics and are struggling to keep up. In the meantime, this long time customer been forced to seek service elsewhere. On that note, I had good luck with Mathis Auto Service (near Publix and Mathis Airport). They have a similar level of service that JC Auto used to have and plus they have a waiting room with wireless internet. Not fancy, but they answer their phone and provide honest value-oriented service. Perhaps one day, Carlos at JC Auto will get the shop turned back around and we'll try him again. Best of luck.

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