Great service-no pressure and no gimmicks
I replaced my 30 year old garage door today. I initially called Overhead to repair the existing door, but the repair tech was very knowledgeable about the problems ahead with keeping the old door. I decided to replace it and avoid all the repair expenses i would face in the future. The install was scheduled less than 3 days after the purchase and the install tech, Bobby, was great. He worked in the wind and rain and didn't cut corners because of the uncomfortable conditions. He was very thorough in taking the time to explain the care and use of the new door. Bobby was very friendly and professional. When he finished the job he refused a very well earned tip. That's what I call great customer service and integrity. My husband and I have spent alot of money on our broken down ole' house and its really refreshing to do business with a company who is out to make sure the customer is happy and that they will return when needed. We will surely be back Overhead. If all your technicians are like Bobby, you will surely enjoy years and years of success.