If you don't have an appointment, stay away.
I have stopped by this place at least 4 times over the last 3 months . . I have my car detailed next door so this would be a good use of my time. They have NEVER been able to take me. But always says to wait and it will be 10 minutes, but they are never able to make it happen. I have acrylic nails and a pedicure every 2 weeks, so it is their loss.