luckymolivia
TRUST RATING
Member since 6/12/2011
Reviews 1
Average Rating
Helpful Votes 0

Perfect Stitches

Posted on: 6/12/2011

If you value your clothes, do not come here!

I really hate to give a bad review to this shop. I try to support small "Mom and Pop" stores and Perfect Stitches definitely fits this bill! The owners have always been sweet, welcoming and charge very reasonably. However, the money that is saved up front does not make up for the articles of clothing that have been lost by them! They lost a dress (vintage and irreplaceable) and a dress shirt of my husband's. I stopped by 3 times prior to the shirt being lost, and they would smile, write down the description (again!) and say "Don't worry! We'll find it!" Six months later? The dress has yet to reappear. The last straw was the $60 dress shirt (worn once) of my husband's that they lost and, after a debate and without apology, they only gave $20 towards a replacement. I hate to write badly toward them, but business is business and I love my clothes! Customer service should be optimal all of the time and I cannot say that this business abides by this policy.

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