Very disappointed !
Interestingly enough I still ended up paying for your office’s inadequate “data collection practices.” If you were straight forward from the beginning this would have never happened. Also, looking at the other negative review this was not the first time this happened. If you already knew that it’s an issue why not fix it before it happens again. I don’t have a way of knowing how many times it occurred in the past, but I doubt it was just two isolated incidents. I almost shrugged it off myself.
Bottom line – it is what it is. I learned my lesson, you made ~$300 (insurance + me), and you lost a potential long term client as well as every person I know – hope it was worth it.