Tried to Rip Me Off!
Based on the excellent Kudzu reviews I called Aiken Plumbing to replace a leaking water heater. The guy who came out first gave me an inflated price, then after some negotiation refused to honor Aikin's on-line 10% off coupon. Then he told me I needed a new pressure relief valve for an additional $350 (NOT TRUE!). Then he told me that current building codes REQUIRED a new overflow tank ($300) when replacing a water heater (Called the county-NOT TRUE!). Before I found out all of this I scheduled the job for the following day, and we agreed on a heater with a 12 yr warranty. I agreed to an extra $250 charge for the upgrade from their standard 6 yr. warranty heaters. When they showed up the next day, they were ready to put in the SIX YEAR heater and charge me for the 12 year heater! If I hadn't done my web research and had the Model numbers for all the different heaters, I never would have known! My impression is that Aiken hires independent contractors who drive their trucks. You could get an honest guy or a complete crook! If Aiken actually employs these people rather than subcontracting to them, then STAY AWAY from this company completely!