Disappointed In Services
I hired Omega Carpet & Upholstery Care, LLC to clean my carpet. The person that cleaned neglected to do any evaluations, prior to cleaning, to determine whether or not the stain was removable. He started cleaning right away, overlooking the problem areas. Ultimately, he was unable to clean my carpet. I didnít see him apply any pre-treatments prior to cleaning but I was charged for it. He was very rude, unprofessional and charged me a lot of money for a service he didnít provide. In addition, he refused to give me a refund.