BEWARE-Unethical & Unsafe
This company moved a used playset for us.Sadly, they left an unsafe & unfinished playset for us.They were supposed to meet us at the original location at 2/3pm. After many attempts to reach them, they finally got back to me at 3:30 to say that today wasn't going to happen. The next day, things went well in the beginning, and Terry stated that we had purchased a used playset that was well constructed & sturdy. However, the monkey bar portion needed some TLC (which I had told them about before their arrival). They said they had not been given a heads up about the monkey bar issue beforehand & therefore had no time to do it, & would have to return (for which we were going to pay them additional $). Which meant they left our home with the playset at about 70% completion (the monkey bars also supported the swing beam, so that was not yet erected). Upon their leaving our home, we (foolishly) paid them in full & I contacted Melissa to schedule a time for them to return to finish. It was scheduled for 5 days out. The next day it finally stopped raining, so we went out to more thoroughly inspect the playset.We found multiple issues of unsafe construction & missing bolts. Our legal advisor has stated that even if issues pre-existed, any "playset installation company" has a ethical/legal obligation to make the owners aware of such issues. They didn't honor the return date to finish, & are unresponsive to any attempts to reach them. We will be hiring another company to assist.