PyroTechie
TRUST RATING
Member since 6/22/2011
Reviews 2
Average Rating
Helpful Votes 0

Lightning Auto Glass

Posted on: 6/29/2011

Excelent service, excelent price

I had previously dealt with another company that tried to up-sell me on a gasket after quoting me a price over the phone. Lightning did not do that. They were polite, prompt, and did an excelent job, including replacing the gasket for the price quoted. The price quoted was comparable to the price quoted by the company that tried to up-sell me. I will definitely use Lightning auto glass again.

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H&A Mobile Auto Glass

Posted on: 6/22/2011

Inferior product, attempted upsell

I called H&A Mobile autoglass and got what I thought was a great quote. I scheduled the appointment and was told they would call at least 30 minutes before arrival to let me know they were on their way. I got a call at 10:25 aying they would be here in 15 to 20 minutes (not the 30 I was told at the time I made the appointment). When they got here they seemed nice enough so I let them get started. Within 5 minutes they were telling me that the glass they had would not fit in the factory gasket and that I'd need a new gasket. In my opinion these guys are suppoed to be professionals and should have known that the glass was not an exact replacement for my factory glass. Now they want to sell me a new gasket after they're already here because their glass is thinner than the factory glass. Thinner means inferior to me. Thinner also means it's not a direct replacement. When I called the office to try to work things out I couldn't get an answer. The installers said they would be at another job if I got things worked out. As of now (11:30) I still haven't heard back from the office. Even if I do hear back from them I'm not sure I want an inferior product installed in my truck. Maybe the reason their price is low is because they don't use quality products.

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