I had another company come out after hearing some scratching above my ceiling. I was told I had roof rats and flying squirrels. I freaked out and allowed them to put poison in my attic. After more research I knew I needed another opinion. Chris was a pleasure to speak with on the phone, gave me lots of information regardless if I used him or not. Then Shaun was absolutely awesome! I did not have roof rats at all, just flying squirrels. He spent all day sealing up my house and I will see him Friday to remove the traps.I will sleep tonight after 2 nights worried about rats in our house with my 3yr old and his special needs brother. As a single mom it meant so much to me to have an honest guy like Shaun taking care of my home and not trying and to rip me off. I called the other company and told them they could come and get their poison and look at the droppings if they wished but they went ahead and just gave me my money back! I hope I don't have to call ASRR in the future but I will renew my warranty as they will be the only company I call.
As a business owner myself, it is great customer service that will keep us going for many years to come. Thanks so much!
Jacqui in Dallas GA