Member since 6/23/2011
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Sundial Plumbing

Posted on: 6/23/2011

Emergency Leak Repair

This was my second experience with Sundial. I have worked with Plumbers Danny White and Shane Walker - they both were very courteous and professional; they both provided outstanding customer service. They were genuinely friendly folks. I would also like to mention that Tanya (the one who took my call) was extremely attentive to my needs and was great at reassuring me and calling back to follow up. She genuinely cared about my situation, looking up numbers for me for county water services, when she really didn't have to. In order to make this experience 5 stars in value, I would suggest they explain how they come up with their pricing, to let the customer know that this is not a random number pulled out of the air ... I tend to think something is being hidden from me when the pricing is not explained. Other than that, they are a top notch company and I would recommend to friends and family.

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