Hook you with one price, but the job cost way more

I called Rooter Plus for a simple septic pump job, thinking it would be around $200, at most $300 since that is what I was quoted. Before he even put his backhoe in the ground, he was talking like it would need additional work, as though we had called with a problem. He dug it up, and described some things that needed fixing, estimating around $2500. Of course he made it sound pretty dire. Then he quoted $500 just to pump the thing. He sited that it would require a lot of work to get the truck back there, but then told me he just intended to run over my yard, landscape rocks, etc. Where is the difficulty in running things over to get to the back yard?? Seemed to me he came looking to offer a diagnosis where there wasnt a problem, and inflated his charges before he even got out of his truck. NOT a company I would do business with. Red flags everywhere, its just a matter of paying attention to them. Do yourself a favor and call a local small business; they may quote more upfront, but the price will be the same when they get there. Plus they may be able to offer solutions to solve the problem since they are thinking for themselves, and not trained sales-monkeys with heavy equipment.

Quality, Personable, Knowledgable,

It shows when a business is run and operated by real people. Jason quickly came out to evaluate the issues, offered real solutions that didnt cost a fortune, volunteered parts of the job out of the goodness of his heart, and jst generally put me at ease about the necessary work. It pays to call local, small business who have a vested interested in the community and the people in it. Thanks Georges Septic, we'll certainly pass along our positive experience!!