Almost no response - way too slow
She looks have a lot of experience, the flat rate seems great, and the reviews are wonderful. Well, she would not return any calls, that was what I know before I hired her, she said she would return all emails. She has almost never returned my emails. And it takes months to get the documents or letters. Way too slow, hard to complete things. I do not know if that is because she has too many clients or not.