Busy chasing a bigger fish
I had Rory come to give me a quote based on recommendation by my neighbor. He had to postpone the appointment due to the storm the previous night and taking care of the existing clients. When we met, he gave me a fair quote. Promised to send pictures of some potential replacement trees for a large overgrown bush. Never happened. Finally arranged to have him come this week, but he couldn't give a time, due to some other work. Called him the night before to firm up the time frame (AM, PM, at least), never called. Never came on agreed upon day. I consider this behaviour extremely unprofessional and oriented towards more lucrative customers (I had six trees and three bushes to prune, two bushes to remove and one tree to plant). Wouldn't recommend him to anyone.