SanchezSmith
TRUST RATING
Member since 7/02/2011
Reviews 2
Average Rating
Helpful Votes 0

Guinness Construction Services

Posted on: 7/15/2011

Don't Be Fooled

I contacted Guinness after reading the great reviews. I sent a quick email describing the small job I needed help with, and was pleased when I got a return phone call almost immediately. We discussed the work I needed done on my basement, and I was promised a follow up phone call and visit on Tuesday, after Monday's holiday. It has been almost two weeks, and still no return call. Either this company only works when they can rack up big bucks, or they have HORRIBLE customer service. Lucky for me, I have found another contractor, and the work begins on Monday. Don't be fooled by the glowing reviews, and shop elsewhere.

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Dedicated Professionals!

I was certain that finding someone to repair my AC the Saturday before the 4th of July would be impossible- but I was wrong! Scott Perry answered the phone on the first ring, came when he promised and worked tirelessly in the 95+degree sun AND the 100+ degree attic! Jeff Highfill joined him to help solve a tricky mechanical problem, which they fixed, and displayed an equal level of professionalism and customer service. I recommend them highly, and will most definitely use them again. Thank you!!!!

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