What to do when you have a mold inspection and they tell you have a condition 3 problem, yet they failed to do mold cultures in the home and let you know after the fact that they did their inspection at a time diffferent than what was agreed upon?
I called RIA and with due diligence soon to end, RIA went out of their way to provide an inspector that notified me as soon as he was done that he completed the inspection and that the cultures were sent off.
It was not as dire as the first inspector indicated and RIA's professional approach and concern that I get what I needed, reassured me to the point that I did not need to cancel this purchase as the first guy made me feel.
RIA made me feel that they were concerned for me and they understood the need for rapid response so that I could make a decision to purchase within the tight "due diligence" time that I had.
I was so impressed with their professionalism and sincere concern that I am planning to use them for pest care services as well.
Kudos to RIA, I highly recommend them!