The Best Customer Service
We've been with Arbornomics for several years and are amazed at their customer service. From the technician who services our lawn to the president of the company - everyone cares about customer service. We have never called them without receiving a prompt response - sometimes from the president of the company himself.
We had an incident last year where they applied one of the early season treatments right before a rainstorm. The treatment didn't seem to be effective and a bunch of weeds popped up a few weeks later. I sent an email to Arbornomics to let them know about the problem. To our surprise, Richard Bare (the owner/president) was at our home the next morning to inspect the problem. He had his tech at our house that afternoon and the problem was resolved.
We had another incident recently where a large area of our lawn was damaged by a contractor. When the contractor refused to fix the problem I was forced to take them to court. In the process of preparing my case I sent an email to Richard asking for advice. Not only did he offer advice - he sent his VP (Doug Cash) to court with me armed with very useful information. The problem was settled in arbitration thanks to the support provided by Richard and Doug.
Arbornomics has built their company around customer satisfaction. You can be sure that if something is not right, all it takes is one call and they will make it right.
We are very happy with their service and highly recommend them to our friends