Inez in Marietta
TRUST RATING
Member since 7/26/2011
Reviews 3
Average Rating
Helpful Votes 0

Pest USA

Posted on: 6/27/2013

Great Customer Service and Follow Up

After I wrote a non-five star review for Team Pest USA regarding starting a termite contract for my home and noted my dissatisfaction, Terrence (VP of Customer Relations) called me and devised a "satisfaction plan". He addressed the issues that I had and sent Scott (the manager of the Roswell office) over to do a walk through of my property for quality control. Unfortunately, since weeks had passed from the installation (I had not gotten around to reviewing them until later), there was nothing much he could do. However, I do appreciate the efforts that they made and hope that this kind of quality will continue for my quarterly inspections and that it will not take another unsatisfactory review for them to have to make it up after the fact. My faith in the choice of hiring this company for my lifetime termite contract has been renewed.

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Big Thinkers Science Exploration

Posted on: 4/2/2013

Scientifically Terrific

We decided on Big Thinkers for my son's 4th birthday party and it was a great choice! Plasma Pete came early and set up while the kids played. He was well prepared and engaged the kids in his presentation. He was entertaining and they learned a lot. I was surprised at how attentive the kids were. They ranged in ages from 1 - 5 years. The parents were also very impressed.

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Dana Infrared Home Inspections

Posted on: 7/26/2011

Scott Was Great

Scott did a wonderful job inspecting our new home. He was extremely thorough and meticulous. He took a lot of time afterwards to review everything he found. He double-checked certain areas with the moisture meter and infrared camera after it rained during the inspection. We were very happy with the job he performed.

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