svejuca
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Member since 7/26/2011
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Critter Patrol - Wildlife Control

Posted on: 7/26/2011

First visit great after that it went down

We have hired Critter Patrol 4 years ago to get rid of our rat problem in the attic. Their first visit was fast, friendly and seemed professional. Unfortunately not even a year later we notice we still had the rats up there. We called Critter Patrol again. This time it took them just slightly longer to come out. Apparently they had not closed everything and they did some more work. Last year we found mice or rats in our kitchen as well. It was a nightmare to even get Critter Patrol to come out. Once they came and the mouse or rat had snatched the food from the trap within the hour. We called to let Critter Patrol now but nobody would come out to reset the trap. I was even told that we live all the way in PTC and that's why they can't come. Well, think about how far your clients out BEFORE you accept the business. End of story, we still have traps up in the attic, they never picked up the one in the kitchen either. We had to hire somebody else. We still have a attic full of rats PAID for their Lifetime service and they didn't get it done! I am very disappointed to say the least.

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