mike75ga
TRUST RATING
Member since 8/02/2011
Reviews 2
Average Rating
Helpful Votes 0

Royal Flush Plumbing, Inc

Posted on: 12/10/2011

Unprepared and Unprofessional!!!!!

Had them out yesterday to replace a water main from the meter to the house. A job that should take 4 hours max ended up taking close to 8 hours. They only sent one guy out without any equipment nor material needed to complete the job. I was told they would be there first thing in the morning at 9. Well, they didnt show up until 12 or so. Water was cut of immediately, so I was out of water starting at 12 until they completed the job at around 8pm. I might have been able to oversee that fact, but the sheer lack of being prepared for a job that someone was being hired to do is grounds enough for me to say that this company must cut corners somewhere to keep those prices low. When I called their office to complain about the situation I thought I reached a day care. Kids were screaming in the background and it was totally unprofessional. If I were to rate this on preparedness and professionalism alone, then it would be one star max, but since they stayed to finish the job and water is running again, I ended up giving them three. Lesson learned from this is to not always go with the best deal, but to go with someone who is prepared to do a job in the most efficient manner.

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Metro Handyman Services LLC

Posted on: 8/2/2011

Fast and Affordable

I had some water damage happen overnight and they came out the next day within an hour of me calling. Mike gave me a quote and the rest is history. They came at the times that they said they would, and if they were late they called in advance to let me know. They did they job as if it were their own house and added an extra day of work, because it was not to their standards...without charging me extra. I will recommend them and use them again when the need arises. Thanks Guys...

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