DefinitelyIan
TRUST RATING
Member since 8/05/2011
Reviews 2
Average Rating
Helpful Votes 1

Estes Heating, Air, & Plumbing

Posted on: 8/5/2011

Highly Recommend

My AC unit was making quite the racket and I decided to call Estes based on the reviews from this site. They were quick to find an available time slot and get me scheduled. Hank from Estes came to service my AC and was patient enough to wait almost an hour for me to get home from work. He nailed the issue immediately and had my unit back up and running quickly. I would highly recommend Estes. Be sure to ask for Hank!

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Total Quality Services, Inc.

Posted on: 8/5/2011

Stay Away

I was having issues with a noisy AC system and contacted my home warranty company AHS. They dispatched Total Quality Services to my condo to take a look. My appointment was scheduled between 12-5PM. The tech called at 5:15 to say he'd be there by 6. Once he got here, he took one look at my system and said the noise is normal and that I have no issue. He then charged me for the service call and left. He didn't open the unit, didn't check any of the fluids, nothing. Two weeks later the system stopped cooling. I called Estes this time and they came out promptly and found a leak in my system. Stay far away from Total Quality Services.

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