cwithers
TRUST RATING
Member since 8/19/2011
Reviews 4
Average Rating
Helpful Votes 0

Kenneth Buggay Mechanical

Posted on: 1/8/2015

WARNING! AVOID THIS COMPANY!

I awoke to my heater not working. I then called my home warranty company and was assigned to Buggay Mechanical. In the meantime, I was able to do something to the furnace that I thought fixed the problem, but would take some time to see if it did. I went back to my job and. Around 3p, I called the warranty company and cancelled the service call, as the furnace was back to working properly. Shortly thereafter, I noted a voicemail from an unknown number. Well, it was a voicemail from Ed at Kenneth Buggay Mechanial, who informed me that I didn’t have enough “sense” to know if my furnace worked or not. He also added I didn’t know how to pick up the phone. Further, he told me that if anything ever happened again, to make sure his company was not assigned the task, so I didn’t “waste his time” Are you kidding me? The claim was filed at 7a and Ed’s first phone call was 11a, so his response time leaves something to be desired. I wasn’t exactly staring at my phone for hours waiting for him to do me the honor of responding to my request. Also, he called twice. A real waste of time would be for me to have him come all the way to my house for something that I was ultimately able to resolve (thus the reason for my delay in calling back and ultimately cancel with the warranty company), Apparently these guys 1) have zero value in / respect for potential customers and 2) have more business than the can handle. Save YOURSELF some time and go somewhere else

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Dana Infrared Home Inspections

Posted on: 11/28/2014

Highly professional!

Scott was really professional and thorough. Took time to explain everything. You want him on your side when buying a house.

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Rigby's Expert Tree Care

Posted on: 10/25/2013

Book this company...now

Ed and his team showed up and gave a competitive quote. Once I agreed they proceeded to move with the precision and speed of a NASCAR pit crew, as they removed two of my trees. Very knowledgeable, fair and professional.

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1st class Carpet Cleaning

Posted on: 8/19/2011

Buyer Beware! Will never recommend

Steam cleaned our upstairs and damaged a wall in the process.Have ignored repeated calls and emails!

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