Carole456
TRUST RATING
Member since 8/20/2011
Reviews 1
Average Rating

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Reviews 1 to 1
Window Genie posted on 11/17/2011
Bad/Rude Customer Service
I purchased a Kudzu deal from this company and called them to set up an appointment. We exchanged emails and voicemails, but finally I spoke with David Flax at this company. He was very rude and patronizing, and would not give me an appointment for cleaning my 29 windows until I had gone onto his website and looked at 'how they count windows'. I explained that I have more than 29 windows, but would just have the 29 I paid for cleaned. He threatened that if they go onsite and find more, they would charge me for them. He quoted from the deal saying that this is for 29 windows 'when a whole house is cleaned'. They make their money by charging extra for any other windows, whether you want them cleaned or not. My main complaint is with the attitude of this guy who obviously doesn't care if I get this deal or not. He already has my $$$. I would NOT reccomend dealing with this company. David Flax is very arrogant.
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