I had high expectations for this company. They were the last estimate I got to have my old attic insulation removed. I got a really good feeling when Jason came to my home for the estimate, but my experience was not good. The day the work was to be done the crew was 2.5 hours late. A simple phone call would have been sufficient to let me know, but it took me making multiple phone calls before somebody finally called me. Three guys came to my house and while one of them was vacuuming the old insulation, the other two left to go buy supplies needed for the work at my house??? While they were gone I took it upon myself to go up in the attic and assist the lone worker. Although I was not asked to do this I still found this unprofessional. Also, a few things that I was told would be done were not. It would take a minimum of 2 days to get a return phone call after leaving a message. When I mentioned this to the owner his reply was "that's not our fault." Overall, just not a good experience. I definitely feel like I did not get my money's worth!