They do NOT think cosmetic Damage is Damage!
I had this Company move my Family the end of July 2011. The owner at first was a great help to my family and allowed me to pay half in cash and the remainder by check.However that was the only positive.He sent 3 guys that complained about and was certain as they walked in only 1 room of my home that it was to a 8hr job, when I was quoted half that. Long story short 9hrs later of milking the time as much as they can. We begin begging them to get our stuff off of the truck, is was just being unloaded in our garage the entire day. Our cream sofa had a large black greasy hand print on it. Plus alot more damage.My youngest son over heard one of the movers say " This is Bullsh*t". As they unloaded the truck boxes were dropped,one of my large decorative trees were knocked over and all the topping in the pot spilled onto the sidewalk and not one of the movers attempted to pick it up, my sons had too. As we began to notice damages throughout the day like the sofa we called and talked to DAVE the owner and he had completely dismissed us. So after this horrific day we called Dave again about the damages still no concern if we even got a response.I did not receive a decent response until I had to place a stop payment on the remainder of my payment. That is when he threatened the file criminal charges for writing a bad check and for theft of services and called my wife a Bit*h and began telling me that my family and I are " Your just white Tra*h! " type of racial slurs.