Nightmare customer service
I have had Comcast since they bought Adelphia. They have continued to go up in price to the point I have finally closed my account. After cancelling the account I received a bill for the last month of service and $200 for equipment I did not have. It took three phone calls to customer no-service to finally get the incorrect equipment bill removed. In the meantime I sent the payment in for the last month of service. For some reason they returned the payment. When I called them they could not tell me why that had happened. I told them I was sending the payment again. 5-6 days after that conversation I got a letter from a collection agency about the bill. I know their not but it almost seams like they are messing with me because I cancelled the account. What a nightmare this has been. The really crappy part is there is a good chance my credit history that I have worked so hard at keeping clean now has a blemish because of them.