When my AC unit went out, First American Home warranty had House Pro come out to the house to repair the AC unit. They claimed that not only did they need the $60 deductible to replace the unit, they also needed $1590 in "home owner responsibility" for additional work not covered by the warranty company. Included in this quote were multiple jobs like cleaning the duct and replacing the slab. After they came out, not only did they NOT performed the work stated in the home owner's responsibility, it took them an additional week to install the AC unit since they couldn't be bothered to communicate with the home warranty company when they place the order for parts.
Fraudulent. Avoid at all costs.