The people are very welcoming and helpful. They know your Subaru and treat it like their own car. They are always friendly and answer all your questions. They treat you right and don't ever try and trick you into services you don't need. They call you with updates and never make you wait longer than you have to. It might cost you a few extra bucks, but it is worth it for their honesty and superior work. We won't have our Forrester serviced anywhere else.