I called and spoke to the owner, Jim. He gave me an estimate over the phone. After two other companies didn't call back, I took my Mercedes to him to replace the headliner and resew the seat stitching. He was very helpful and showed me over 15 samples for the headliner replacement. I took my car in on Friday afternoon and he promised it back by Monday or Tuesday. He called Saturday and said I could pick it up Sunday. The work was excellent.
Even more amazing, he/his workers found my Movado watch when he took the seat out for repair and returned it to me, I would have never known otherwise.
A truly admirable company!!!