I am absolutely so so pleased with the service from this company. My fiance' and I have been battling roaches for almost a year, and have used another company and a year later we still had roaches, and they treated us like crap but from the first time I called Elite I was satisfied. The office staff has been friendly every single time, and the technician that has come out to our home, Buckey (sp?), is absolutely wonderful. Being 6 months pregnant, pest control is a scary thing for me, but he explained everything to me, and was so warm and friendly that I feel like I have known him for years! We have seen more improvement in the past 3 weeks than we have in the past year. They are prompt, they were out the first day I called and most importantly their prices are reasonable. I really feel like they want to help me and if anyone needs any pest/termite/wildlife removal I will DEFINITELY recommend this company!