I have used Anderson once before to replace a water heater. Overall, I was happy with the service and the price. However, a year later, I recommended them to my mom and had them come out to replace the angle stop and riser on my toilet. The plumber explained that it would be a difficult job but, he thought it would not be too hard. So, he gave me a price of 190 (instead of 300) which I thought was high but, I was left with the impression it would take some time. Well, it took about 20 minutes total including shutting off the water value, testing the water pressure and the toilet. The price is ridiculous and I feel like I got robbed. Then about 10 minutes later I went into the bathroom and notice that my toilet was leaking water and he had to come back to fix the problem. Not to mention it was way low Wednesdays in which you are suppose to get 15% off the price. But, the invoice was written up with 190 as the discounted price so the original price was over 200 dollars which was not originally quoted. So, I am not sure if this is a gimmick or not. I am sad to write this review as I did have some good luck with them a few years ago. But, at this point, I could not recommend them.