You (Might) Be Disappointed
(The following was my first review, & I kept this opinion until this summer when they just stopped services w/ no explanation) So happy I called these guys. I hesitated to call because they weren't as close by as some other HVAC companies, but I went w/ reviews on Kudzu and so glad I did. Jonathan came out to the house initially to look at our very old upstairs unit. He explained in great detail, without being condescending in the least, how it was not cost effective to fix such an old, outdated unit. I figured as much, but Jonathan didn't just tell me.. he told me why. In the same visit I showed him my working furnace downstairs, which is just as ancient, to ask him how it looked. He immediately saw a crack in one of the chambers, and was very adamant about how I should never ever use that furnace again because he was positive that I had CO leaking into my home. He took the time to show me the other three chambers that showed normal readings, and how dangerously high the bad one was. His guys came out on the scheduled date and did a great job. Jonathan came out today again to make sure that everything was to my satisfaction. Then he hooked up my new wifi system (LOVE IT) and showed me how to do that. He is a very impressive guy, knows his stuff backwards and forwards, is very polite but thorough, and provides excellent customer service. Like I said, you will not be disappointed.