*What a Relief - Quick Response and Honest*
Courteous, informative and very knowledgeable. I noticed our septic tank was leaking at 4:00pm this Saturday afternoon. Called three places and Rooter Plus was the only the company that could come out. Time was of the essence. To our relief, George arrived at 4:50pm. Upon inspection and talking with my husband it was discovered that our pump wasn't working properly. Once the electric issue was resolved our tank water pumped down and we did not need the tank pumped. This is our first home with a septic tank and George took his time to explain where everything was and how everything worked. And yes, we do have two tanks. But neither of them needed pumping. George and Richie checked out everything and we were fine. They were here for 45 mins. and there was no charge! I will say I did read these reviews and was completely worried, but thankfully unnecessarily. As with any repair, there are unforeseen problems that may arise. I can only say that each homeowner should to be somewhat educated before any such repair work is completed. You might think it's a simple pump that is needed, but my neighbors ran into the same problem others reported (with a different co.). It's not a simple $200 job when you need to dig up the lawn. Luckily for us we have easy access and our septic is in perfect working condition. When we do need a pump I will be calling Rooter Plus, and also requesting George! Thank you so much for making this still a beautiful weekend!