BrownKitty
TRUST RATING
Member since 10/05/2011
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Due West Academy

Posted on: 10/5/2011

"Worst in town", research before sending your kids

DO NOT send your kids here, myself and several other parents are extremely discouraged and unhappy with the new management. They are cold/uninviting and should not be associated with running a daycare. They have increased tuition without a courtesy warning. There are many family's that have to budget their monthly expenses and to walk into your child's daycare facility and get handed a bill $200+ more than you were paying is unacceptable. What happened to common courtesy/customer service? I had to pull my oldest three years ago due to the management at that time, then two years ago I gave DWA another chance since I heard it was again under new management and let me tell you, I couldn't of been happier and my daughter absolutely loved going. Now once again under "New Management" and it has suddenly turned into a nightmare. The New Director, Katie, truly has no personality, does not interact with children or most importantly the parents. You walk in the building and feel the heaviness in the air, no more cheerful greets, teachers seem and have commented on how miserable they are. So again, before you consider DWA talk to some long time parents before signing your child up in the hands of these morons. Miss Yvette is the only saving grace right now and I wish her the best.

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