Member since 10/10/2011
Reviews 3
Average Rating
Helpful Votes 1

Oxy Dry Cleans

Average carpet cleaning service

Arrived within time frame (barely) but past the time I was told during that morning's phone call. Tech did an ok job, but seemed rushed to avoid the rain getting on his equipment and wasn't friendly. Charge for stairs was $2.75 more than I was told when I set up appointment, which I didn't argue since it wasn't a large amount. But this didn't leave a good impression with their overall business. Carpets did get about as clean as I thought. Technician needs to be told not to constantly try to upsale me. It got very obnoxious & annoying.

Premier Surfaces

Nice granite

Granite end product looks great. Pleased w/ the help we got in picking out our slab. Installation not so great. One piece was put in very crooked which they did come fix. They blamed it on the oven moving the piece when they put it back in place (not sure why they didn't notice that themselves though). Also, they removed a kitchen cabinet drawer that would not fit back in with the oven slid back in place. Instead of sliding the oven back out & putting the drawer back in like they found it, they told my wife (who was there for the install) that they couldn't put it back. We were pretty surprised that they left the project that way, leaving it up to us to pull the oven back out, & fix what they left undone. Disappointed there was no follow up upon completion to make sure we were satisfied. Customer service can improve..... Quality of product is great.

Did a great job fixing my bumper. Looks like new. Work was done quick once the parts were in. Staff is friendly. It took a long time (~2 months) for the parts to arrive at the shop. They did admit once that they just forgot to order them, (which I appreciated the honesty), but not sure after that why it took so long for parts to arrive. The insurance company finally helped speed this step up; and once the car was there they did a great job.