Incisor8
TRUST RATING
Member since 10/10/2011
Reviews 2
Average Rating
Helpful Votes 0

Worst in Town - TO BEST IN TOWN!!

This place seems great for the price but, I'm literally bruised from the hour and a half massage I got from Christine. My husband also went and said his therapist was sick with a cold and fluffed his massage. I'm currently seeking legal advice for my arms because there's been so much damage to the muscles and tendons. Literally, I'm bruised black and blue. Don't go here!!! 11-19-11: After posting this review and many others the owner of the company contacted me to see exactly what had happened. After explaining everything to him he refunded all expenses for both hour and a half massages my husband and I received AND!! offered two new FREE massages for us to make up for the wrong that occured. He felt terrible and in my opinion went well above and beyond any expectations we could have imagined. They made sure to schedule us with two different therapists who were more thorough in their presentation and both made sure numerous times that we were comfortable during the whole process. We left renewed, revived, and with refreshed spirits of this place. They really went well beyond a point of service to making sure complete satisfaction was obtained. Thanks to both owners for doing the right thing and making a lasting impression on an absolute will-return client.

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Premier Spa & Wellness Center L.L.C.

Posted on: 10/10/2011

Glad others had a better experience

I am glad to others received well-cared-for service and walked away with an overall pleasant experience. I would also tell you to keep your comments to yourself. That was my review and experience of that location and that staff. Others have different opinions and God made us all different for a reason. Some like icecream, some don't. But you should not negate or dismiss someone elses review of a location/ business when that is exactly what it is: a view/ opinion of ones experience at a particular location. You will not see me following up with a review to places you have had while putting what you have said down. That is simply your opinion and your experience. How am I to say how you should have felt or experienced while there. Everyones experiences are different. I still rate this place poorly due to the location but it was MORE from the treatment I received and how I was treated when I walked in the door. Maybe Marie was having a bad day when I came in that day. Maybe after reading my review on here she changed her attitude. Despite that, it is up to me to leave a review for a location that I felt serviced me in a poor manner on that particular day. I am not sorry that you don't agree with me and I am glad that your experience was better. You do not have a right to tell me how I should feel coming out of a place like that though. Those opinions you should keep to yourself.

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