Refuse to give flat rate quote over phone
What a rip-off. I asked for a quote on the phone to replace a kitchen faucet. Very simple. They said they would have to send a technician out to give me a quote and that would cost $37. When the tech arrived, he said that it would be $300 flat fee to replace the faucet. I asked why they couldn't have told me that over the phone, since it was a flat fee, to save the $37?! He said some people didn't like to get quotes over the phone so that's why they didn't give them. That's hilarious that he thinks I would believe that. They don't give quotes over the phone so they can at least get $37 out of you. And $300 to do an hour's work?? I think not. What a SCAM.