I renewed my annual contract for $300 since my house was on the market and given current condition was not moving. 3 weeks after renewing, I received an offer on the house. The buyer did not want to transfer the contract, so I requested a refund. The manager told me they have a no refund policy, which is ridiculous since they haven't provided any service and have no written contract indicating there is a no refund policy. Do not go with this company - there are plenty others out there that treat you better. I'm looking at options to get my money back.