Member since 11/02/2011
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Average Rating
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Art Stone Granite & Marble

Posted on: 11/2/2011

Spent too much for a huge hassel

My husband and I bought a new home and the counter tops needed to be replaced. When we went into Art Stone Melinda seemed very nice and willing to help. Then came the installing nightmare. It took her 4 times to get our estimate correct. When the installers finally came they had messured the back splash incorrectly so they said they would have to recut it. The installer said that he would call the office and set up another appointment. That never happend. We had to call them. They stated that they would come out on the following Tuesday. I had my parents drive all the way from Alabama to be here because my husband and I where out of town. Well guess what, no one ever showed. After calling them 10 times over two days they promised to be here that Friday. Once again no one showed. It was only after I cancelled my credit card and told them we where going to find someone else to finish the job that they came back out. Keep in mind that part of my counter was being held up by a piece of plywood well we waited for them to come back.

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