je7346
TRUST RATING
Member since 11/09/2011
Reviews 2
Average Rating
Helpful Votes 0

DeckPro, Inc.

Posted on: 1/7/2014

Fired These Clowns

I bought the sales pitch from Frank who disguised himself as a gentleman and a professional at what he does when he first entered my house and boy do we regret it. They don't show up when they say they will, and when they do they bring their kids and wife to the job site! One of his so called carpenters actually brought his wife and kids into a work area to put up sloppy drywall in my bathroom. Frank Jr. says that his guys are superstars, yet he sent his bench warmers to work on my bathroom remodel. Over and over we got apologies and excuses for the job not progressing and people not showing up. On one occasion we shortened our thanksgiving vacation because they said they would make it there the day after thanksgiving – no one showed up and no one called. He threatened to quit the job on two occasions and when I was on phone with him complaining he hangs up on me. No show-no call, that is the Deckpro way. Spoke to Frank this morning and he said it doesn’t matter when they show up as long as they get the job done. They are doing neither. Don’t be fooled by the sales pitch, we put our faith, money, time and trust in this man to complete a bath remodel that was supposed to be a wedding anniversary present. I fired these deck rookies. This is not who you want to do business with.

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Cool Ray

Posted on: 11/9/2011

Pricey

This company has a great sales pitch and seem to know what their doing; however, their markups and labor costs are thru the roof. Received a quote from Reliable to replace hvac and it was $4500 cheaper (apples to apples-same equip. & services) than coolrays. Always get a 2nd quote after hearing from these guys.

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