Member since 11/27/2011
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Archadeck of Greater Atlanta

Posted on: 11/27/2011

Terrific deck / very customer focused

Archadeck replaced an existing deck and built a new one for us. We've dealt with several contractors In the Cumming area and they are, without exception, the most professional, customer focused company we have dealt with. During the initial phase, they provided alternatives that would allow us to enjoy a beautiful deck that was within our budget. They weren't pushy. They just provided alternatives for us to consider. We eventually decided to forgo rails in favor of benches. We were reluctant at first, but we love the open, unobstructed views. The materials they use are absolutely top notch. You won't find any better. What really sets them apart, though, is that they truly care about the customer. As often happens, we asked for a few changes during construction and noticed things that weren't quite what we wanted . A couple of boards were a little rough. They replaced them without question. The benches were a little large for our deck. We asked them to make them smaller. No problem! Their response was always that they wanted us to be happy. Well . . . we're very happy. We have another deck to be redone in the near future. Archadeck is the first company I'll call.

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