Member since 11/30/2011
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AllGood Plumbing & Electric

Posted on: 11/30/2011

New tankless heater works, corners cut on install

Edit: AllGood followed up with me and resolved the corners cut on installation. While this does not change the fact that they went through my personal belongings on the original install, it did bring the install to a level I would have expected from the start. Original Review: Our family recently had our hot water heater go out, so I called AllGood based on their amazing Kudzu rating. Danny came out and gave us an estimate on replacing it with a tankless water heater. The price seemed a bit high, but he assured me it was due to the quality of installation. They cut corners on installation. The used materials they found in my garage (my materials) to mount the heater, used my extension cord to plug in the hot water heater rather than running a more permanent line tacked to the wall. When they were finished, if I hadn't taken him outside to double check the work before they left, we wouldn't have discovered the gas leak that existed on the line they just installed. Overall, the new water heater works, but I feel like the quality wasn't in line with the price. For the quality, I should have shopped around. I won't be using AllGood again for future needs.

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