falchion
TRUST RATING
Member since 12/23/2011
Reviews 2
Average Rating
Helpful Votes 0

Rooter Plus

Posted on: 12/23/2011

If HVAC find someone else

So rooter plus HVAC came out to service our furnace, they called me at work with the alarming news that we had a cracked heat exchanger and several other problems. Need to replace for about 3500. I called Reliable Heating and Air (who I normally use) for a second opinion. They found no problems at all other than the furnace is getting old. Rooter also installed a new thermostat and overcharged my wife for it. Well they didn't actually hook it up correctly (this is on a different furnace) so the furnace would not turn on. The reliable guy fixed that in a couple of minutes and replaced the furnace door the tech had left off. my advise just go elsewhere.

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thanks for being honest I'm a customer for life

Had another company come out and service my furnace, they said I had a cracked heat exchange and I had to replace it now. Called reliable and they couldn't find any issues even though they knew this is why we called them, they could have totally said yeah the exchanger is broken. I won't go back to that other company ever again.

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