ENR521
TRUST RATING
Member since 12/28/2011
Reviews 6
Average Rating
Helpful Votes 2

.Azuri Rugs

Posted on: 8/5/2013

PAID FOR NOTHING

Had Azuri come out to pick up a rug. I asked the guys if cleaning it would get rid of the smell, I was assured it would as they had worked on other rugs that smelled worse than this one, and they came out like new. I also asked if the fringe would lighten up and it looked dingy. “Absolutely, it’ll look band new” was the response. Two weeks later, the rug is returned. It smelled EXACTLY like it did when we sent it out. AND there was dirt, grim and a cockroach wing on the rug. The fringes looked like they hadn’t been touched, except where they were broken off. The fringe wasn’t ripped when it left. The guy who brought the rug back said he would call the office and let them know I wasn’t happy. They offered to take the rug back and reclean it. A week later, the rug is returned. Yep, still smells and has “stuff” all over it again. I made it clear that I wasn’t happy but was asked how I would be paying. I would NEVER use this company, nor would I recommend them. Multiple calls to Ed, the owner, went unanswered. Very unprofessional and a huge waste of money.

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A & N Sod Supply INC

Posted on: 5/21/2012

Wouldn't use them again, even if the sod was free!

**UPDATE: IF YOU LIKE WEEDS, YOU'LL LOVE THIS SOD. CRABGRASS AND NUTSEDGE HAVE TAKEN OVER THE BERMUDA. NUTSEDGE AND DANDELIONS ARE TAKING OVER THE ZOYSIA. WE ALSO PUT DOWN SOD FROM SUPER SOD IN A DIFFERENT AREA, AND NOT ONE WEED IN THEIR SOD, NOT ONE! PHOTO'S WILL BE POSTED SOON. Delivered the sod at 10:23PM, yes PM, on a quiet residential street. MY HOA and neighbors were none too pleased. Then, when my landscaper called to discuss the delivery time, no one would return his calls. I was there when he left 2 messages, so please don t say he didn t call. This man, Adam, then tracked down my number (the homeowner) and told me he would pay any fines we incurred due to his late delivery, which was fine; what wasn't fine was when he started yelling at me about getting paid and he was owed over $1,000 from my landscaper (who had just spoken to Adam before he called me and told him he would be paid on Monday). The man was SCREAMING at me. It was rather unbelievable. Unfortunately, I allowed him to get under my skin and I yelled back then hung up on him. Too boot, the Bermuda has a TON of weeds in it and will require treatment quick, or I'll have a weed patch in my front yard. The Zoysia looks terrible and isn't looking good, at all. Very disappointed with my experience and lack of professionalism with this company.

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Hers and His Plumbing

Posted on: 2/8/2012

Unprofessional!

Had an appointment with them for between 1 and 3, said I'd get a call before the technician came out. At 3:30, I still hadn't heard from anyone so I called to see if they could tell me when the technician would be here, I was told he was still on a call and no time could be given. I then asked why no one called to tell me he was running late, CRICKETS....... I had an appointment that I had to leave for at 5pm so I told them if he wouldn't be done here before 5, that I would have to cancel. Fast forward to 4:50pm, a VERY RUDE woman calls me and says the technician is on his way. I told her it was too late for him to come out and wanted to know why no called me earlier to let me know why the appointment was so late, again CRICKETS. Actually it wasn't crickets, there was no reasonable answer just a screaming woman on the other end of the phone. Professional! I ended up hanging up the phone. As a customer, I expect a bit more in the way of "CUSTOMER SERVICE" and don't expect to be spoken to in such a fashion when the company was in the wrong. Think long and hard before you do business with this company. I know I'll be posting my experience all over the web, maybe someone in management will see it and get some training for the women who answer the phones.

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Hers and His Plumbing

Posted on: 2/8/2012

Completely unprofessional and RUDE

Had an appointment with them for between 1 and 3, said I'd get a call before the technician came out. At 3:30, I still hadn't heard from anyone so I called to see if they could tell me when the technician would be here, I was told he was still on a call and no time could be given. I then asked why no one called to tell me he was running late, CRICKETS....... I had an appointment that I had to leave for at 5pm so I told them if he wouldn't be done here before 5, that I would have to cancel. Fast forward to 4:50pm, a VERY RUDE woman calls me and says the technician is on his way. I told her it was too late for him to come out and wanted to know why no called me earlier to let me know why the appointment was so late, again CRICKETS. Actually it wasn't crickets, there was no reasonable answer just a screaming woman on the other end of the phone. Professional! I ended up hanging up the phone. As a customer, I expect a bit more in the way of "CUSTOMER SERVICE" and don't expect to be spoken to in such a fashion when the company was in the wrong. Think long and hard before you do business with this company. I know I'll be posting my experience all over the web, maybe someone in management will see it and get some training for the women who answer the phones.

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BruVik Home Services

Posted on: 1/10/2012

AMAZING, PROFESSIONAL, PERFECT!

I stumbled upon Bruce's company while looking for something else and what luck!! We needed our front door refinished and due to the high recommendations, called him for an estimate. Called on a Thursday, he came out on Friday, took the door, brought it back to life, then installed it on Tuesday. The door looks new and we couldn't be happier. I'm now trying to convince my husband to replace the door and side windows, with a double door...wish me luck because I will be using Bruce again!! Don't hesitate to use Bruce, you won't be disappointed!! I'd give him 10 stars if I could!! PS, not only does he do great work, he's a great guy!

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Atlanta Flooring Service

Posted on: 12/28/2011

LOOK NO FURTHER, USE THIS COMPANY!

Where to start? Carlos showed up on time to measure the floors and go over what we were looking for; he promptly provided us with the quote; HE SHOWED UP WHEN HE SAID HE WOULD TO START THE JOB; workmanship was impeccable; WE COULDN'T BE HAPPIER. If I could give AFS 10 stars, I would. We're rather picky people and we have nothing but fantastic things to say about Carlos. We'd use him again in a heartbeat and you should too. Save yourself some time and money and just call AFS for your floor refinishing needs.

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