Unoriginal, Over-Priced, and Unfortunate Managemen
An unoriginal over-priced restaurant for the bland minded. J. Alex is a chain and by nature that leads them to become boring and tired. But this location perfects unoriginal and bland. Have been a fanatic of J. Alex for years... traveling 25 miles to frequent their Atlanta locations. Ordered the same "retired" pasta dish that I have ordered 1000x before. Assistant Manager comes and announces "we are pretty full tonight so we won't take the time to accommodate you". As I know the "new" menu is as I described and having traveled 25 miles, I opted to leave. Couldn't believe a customer since 1996 who had overpaid for years happily at J. Alexander's couldn't bother the "chef" staff to read a pasta recipe and toss it together. Called their corporate office to report my unhappiness and received a condescending and dismissive call from their general manager Tim who basically said "don't care.. order from the menu or don't come". Good news Tim... I never will again! So if you want an unoriginal dining experience, overpriced, and forget anything customized to your liking this is the place for you.