littlecloud
TRUST RATING
Member since 1/25/2012
Reviews 2
Average Rating
Helpful Votes 0

The Home Depot: Installed Windows

Posted on: 1/28/2012

Lots of Waiting and Wondering

We had Home Depot replace and existing sliding glass door (which is considered a window). We thought it would be a simple job. We were told all work was custom made, and their quote would be the final price. I was a little disturbed that for how much we were spending on this project, we were never given a clear picture of what we were buying. All the pamphlets were geared toward windows, not sliding doors. A month went by, more measurements made and then we were told "oh, this will have to be a custom door, so your price will go up $600." ?? Desperate to just get the work done by now, we agreed. Another month later workmen came and there was continued confusion about measurements, etc. In the end the process was long, drawn out, and didn't leave us with a lot of confidence in the job. A lifetime warranty was verbally given, but we never received any certificate in writing. I realize our case may have been a series of unfortunate events--that they acknowledged & apologized for, but they did not offer any compensation for our troubles to restore consumer confidence & loyalty. We will not be looking to Home Depot for future window replacements.

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Metropolitan Dental Associates, PC

Posted on: 1/25/2012

Maybe Too Comfortable with Cavities

I'm torn about my experience at this office. My first impression was wonderful. I liked how it was a small, clean, efficient office. I wanted a regular dentist, not a cosmetic spa, and Dr. Reza seemed to fit. I was new in town with a cracked tooth that needed a crown. They got me in quick and started the work the same day. I was happy enough that I soon returned for a regular check-up. I was put off guard when Dr. Reza casually pointed out more cavities than I could count-(turned out to be 8)-more than I've had in my entire life, and gave no indication of concern or counsel on what might have caused them. I had been dutifully getting check ups every 6 months and regularly brush with a sonic are toothbrush. I will be getting a second opinion before returning.

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