WOW! Mark is amazing and very professional. As someone that has been burned badly in the past, I'm always cautious in dealing with contractors on any type of job. Mark made me feel comfortable and never once did I have any problems, questions, or doubts. He was EXTREMELY knowledgeable about trees and took the time to explain everything in DETAIL. Once the assessment was done, we scheduled for him to come take down my trees. He was prompt being there with his crew and equipment ready to go! One of my trees had three trunks, was very large, and tight between my house and fence. These guys took their time and cut it down foot by foot until it was completely gone. I was amazed, they knew their trade and did it perfectly. The clean up was great as well. They had to deal with an unexpected hornet's nest, but they worked around it and eventually cleaned up every last bit. A few days later, they came out to grind the stumps. I was expecting a huge mess, pieces everywhere, and to my surprise and pleasure, they were both in a nice pile surrounding where the stumps used to be. In addition to everything, he repaired a bad cut on a large oak tree that another contractor incorrectly cut a few years ago. Overall, I would use Mark again and refer him to everyone I hear that needs tree work!! Hands down one of the best experiences yet!