Friendly, honest, and efficient people at Karma
Karma VW provided great service at a great price. My 2006 VW Jetta had just 80,000 miles on it, so it was time for a timing belt change and the general 80,000 mile service. I e-mailed Karma and they provided me with a quota ASAP.
When I took my car in for an expected 2-day service job, they said it might take one day longer than expected due to another, high-priority job that had come in. However, I got a call the next day saying they had finished with everything in just one day.
When I picked up my car, there were no surprises. The amount charged was the amount quoted and they didn't try to sell me on anything else other than reminding me about the next oil change.
I will be taking my VW back to Karma and my wife's VW as well once the warranty expires. The people at Karma are friendly, honest, and do good work. I can't recommend them enough.