Dawg95
TRUST RATING
Member since 3/07/2012
Reviews 2
Average Rating
Helpful Votes 1

Brandsmart Usa

Posted on: 5/14/2012

Horrible Customer Service and Delivery Schedule

They may be the cheapest, but I found out there is a reason. Absolutely the worst delivery customer service imaginable. They scheduled my delivery on a Saturday... only 2 of the 4 appliances showed up on the truck. Multiple calls and a drive to the store to talk to a manager, still waiting to find out where my appliances are. Good luck ever getting someone to help. Save your sanity, spend a bit more somewhere else.

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Cherokee Basements

Posted on: 3/7/2012

Poor Experience

I am unable to comment on Quality of Work or Value since we did not get past the initial estimate. Our appointment was at 9:30. I called at 9:40 to be told he was just around the corner. I called again at 10:10 and he was in the neighborhood. No apology when he arrived. I asked him to tell me about his company and received a terse "we finish basements." It went downhill from there. I would assume this is why they have not been reviewed in almost 2 years.

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